Returns & Exchanges
At Powell Lacrosse Company, we stand behind our gear and want to ensure you are completely satisfied with your purchase. If your equipment doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unused products in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your unused gear in its original box, ensuring all tags and protective materials are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship out your exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing